Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional packaging bags factory with more than 12 years of experience.
What is your sample policy?
1) We offer up to 5 free SKU samples, with express costs on your account.
2) ODM samples are charged accordingly.
3) Lead time for samples is 1-3 days.
4) Sample costs are refundable on regular orders.
Do you offer OEM and ODM services?
Yes, both are available. We accept designs in AI, PSD, PDF, and CDR formats.
What is the Minimum Order Quantity (MOQ)?
The MOQ for stock units is 50pcs. For customized items, it is typically 5000pcs, depending on technical processes.
How do you guarantee product quality?
Pre-production samples are always made before mass production. We conduct QC during production based on QA standards, and a final pre-shipping inspection is always carried out.
What payment and trading terms do you provide?
Trading Terms: FOB, CIF, CFR, EXW, DDP, DDU, and Express Delivery.
Payment Terms: T/T, Western Union, PayPal, and Credit Card.